ePortfolio Support

Get help with your account, portfolio, privacy choices, or a safety concern.

Contact support

Email wilfred.cruz.ph@gmail.com. Include a short description of the issue and the email address associated with your account. Do not send your password, authentication codes, or private keys.

Account and privacy requests

To delete a project or individual project image without deleting your account, follow the project-data deletion instructions. For account deletion, use the steps on the Delete Account page. Privacy practices and available choices are described in the Privacy Policy.

Safety and policy reports

Use the in-app report and block controls when available. For child-safety, copyright, privacy, or other policy concerns that cannot be reported in the app, email the support address above and identify the type of concern. Do not attach unlawful content; provide only the information needed to locate and review it.

Response targets

• Child-safety reports: within 24 hours.
• General moderation reports: within 48 hours.
• Copyright and privacy complaints: within 72 hours.
• Escalation cases: immediate review upon receipt.

These are review targets, not guaranteed resolution times. If someone is in immediate danger, contact the appropriate local emergency service.